The room price includes the breakfast buffet and VAT. The following services are also always included:
Depending on the season, the hotel may require payment in advance, and also when you book at the FIX rate (non-refundable rate). Bookings at this reduced rate cannot be cancelled and are charged directly to your credit card.
Up to 15 days before your date of arrival, your booking can be cancelled or amended free of charge (except for the FIX rate and bookings between 26 December and 2 January). From 14 days before your date of arrival, you will incur cancellation charges.
Please note our T&Cs.
The cancellation charge is not lost. The cancellation charge can be deducted from another booking at the same hotel within 12 months. This service is only available for direct Sunstar bookings. It does not apply to reservations made via third-party providers (Booking.com etc.).
No refunds are given for unused services in a special package.
Sunstar Hotels offers a four-stage loyalty programme. This allows you to enjoy price reductions of up to 20% and numerous other benefits when you book directly with a Sunstar hotel. To the Sunstar Loyalty Programme.
You don't have a Sunstar Loyalty Card yet? Ask for one at Reception when you check out of the hotel.
Yes, accommodation, including breakfast, for children under 5 is free of charge.
We can provide an additional bed in most Premium rooms. Please contact our Reception desk about it.
Yes, and for free. Just mention when you book that you need a cot.
Dogs are welcome guests here. In the Dorfstube and Chässtube restaurants, your four-legged friend can even accompany you to your evening meal. Access to the indoor pool and wellness area is restricted. The supplement is CHF 25.00 per dog/night (excl. food).
Please include your four-legged friend when you book.There's a free pet pedicure point just outside the hotel, and you'll be given a little surprise for your dog when you check in. We'll provide a dog's blanket, a drinking bowl and a door hanger in your room. Dogs can be let off the leash on many of the footpaths in Klosters. Your four-legged friend can travel on the mountain railways for free. (A fare must be paid on the train and public transport).
We reserve one floor of the hotel for allergy sufferers. No pets stay in those rooms.
The hotel is easy to reach on public transport.
By rail: In Landquart change from the SBB mainline network to Rhaetian Railways and travel on the Regio Express towards Davos as far as Klosters Dorf.
We are happy to collect you from Klosters Dorf on request. Please simply tell us your time of arrival by the previous day.
You will be given the Davos Klosters Premium Card at the hotel. It gives you free travel on the local buses in Davos and Klosters (excl. the side valleys) and on Rhaetian Railways between Klosters and Filisur. In summer the Premium Card entitles you to discounts on mountain railway tickets.
More information: Davos Klosters Premium Card
We are happy to collect you from Klosters Dorf or Klosters Platz station if you tell us your time of arrival. We recommend getting off the train in Klosters Dorf.
Important: Please tell us your arrival time in Klosters no later than 30 minutes in advance so that the Sunstar hotel shuttle bus will be there waiting for you.
The hotel has a limited number of outdoor parking spaces (subject to availability & non-reservable) and an indoor car park for which a supplement is payable. Reservations are essential for the indoor car park.
Your room will be ready for you by 3 p.m. on your day of arrival. You are welcome to arrive earlier than that, park your car here and collect your Davos Klosters Premium Card so you can start exploring the region.
Our Reception is staffed from 7 a.m. until 10 p.m. If you would like to arrive after 10 p.m., please let the hotel know in advance.
Please vacate your room by 11 a.m. on your day of departure. If you would like to spend the rest of the day in Klosters, please park your car in a public car park, because of the limited car parking at the hotel.
Early check-in and late check-out both depend on the availability of the room. Please note that there is a charge for late check-out (CHF 75.00/room). Just ask at the Reception.
If you would like to check out before 7 a.m., please let us know in advance.
Yes, we are happy to look after your baggage free of charge (unsupervised).
Different kinds of bread, a number of muesli varieties, various egg dishes, fresh fruit, a selection of regional and national cheeses and a wide range of sausage and cold meats. The range of drinks includes various kinds of coffee, fresh fruit juices and selected teas.
Even our breakfast buffet is designed to ensure that your day gets off to a relaxing start. We offer numerous gluten- and lactose-free products.
We are happy to serve you breakfast in your room on request. Please fill in the breakfast menu or ask our serving staff.
Late breakfast in your roomOrder your late breakfast by 10 a.m. (served until 11.30 a.m.)Supplement CHF 5.00/orderGourmet late breakfast in your roomSupplement CHF 10.00/order
For more information, just ask!
Our lounge, restaurant and large sunshine terrace (depending on the weather) are open every day. More information
In winter, the popular Chässtube ("cheese room") is open. You can find more information about the Chässtube here.
LoungeSmall snacks like tarte flambée, ciabatta, Holzfällerbrot (artisan bread), assorted cakes, ice cream coupes
Restaurant / terraceBreakfast, lunch (small à la carte selection), ice cream coupes, cakesEvening meal (4 course menu of your choice)
Chässtube (open in the winter season)Green salad, fondue, raclette, dessert
We are happy to cater for your individual needs and conjure up some suitable treats for your taste buds. Please tell us about any food intolerances when you book.
There are always vegetarian dishes on our menu. We can provide vegan food but only if ordered in advance.
Pool 7 a.m. - 9 p.m.
Sauna 3 p.m. - 8 p.m.
In summer you can also enjoy a "sky siesta" on our popular floating beds or relax in our hammocks and deckchairs, watch your little ones in the playground or sit beside our pond.
The Madrisa cable car is about 550 m away and can be easily reached on foot within 8 minutes. In winter our free Sunstar ski shuttle bus takes you to the Madrisabahn or the Gotschnabahn in Klosters Platz.
You can walk to the centre of Klosters Dorf in 3 minutes.
All rooms are accessible by lift.
Our rooms do not have air conditioning.
The Premium double room category has a coffee machine with a small selection of capsules.
The hotel is not entirely barrier-free and it does not have rooms that are equipped for the disabled. If you have any questions, please ask at the Reception.
You have free access to Wi-Fi throughout the hotel.
Breakfast: 7.30 a.m. – 10.30 a.m.
Lunch: 12 noon – 2 p.m.
Evening meal: 6 p.m – 8 p.m.
Chässtube (winter season)
Monday & Tuesday 6 p.m. - 9 p.m.
Thursday - Sunday 6 p.m. - 9 p.m.
Yes, there are two charging stations for electric vehicles in our garage, including 1 TESLA Destination charger. Charging your car is free, but you must pay to reserve an indoor parking space.